Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, submit a service request, or contact us for support.

• Contact information (name, email address, phone number)
• Service address and property details
• Service requests and descriptions
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Connect you with qualified plumbers in your area
• Process and fulfill your service requests
• Send you important updates about your requests
• Improve our services and user experience
• Communicate with you about our services

3. Information Sharing

We may share your information with:

• Licensed plumbers who can fulfill your service requests
• Service providers who assist us in operating our platform
• Legal authorities when required by law

We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and data
• Opt out of marketing communications
• Request a copy of your data

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. For more information, please see our Cookie Policy.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: